Effective Date: December 23, 2025 | Last Updated: December 23, 2025
These Terms of Service ("Terms") govern your use of products and services operated by Rearden Labs ("we," "our," or "us"), including but not limited to PRISM AI and any other software, platforms, or services we provide (collectively, the "Services"). By accessing or using any of our Services, you agree to be bound by these Terms.
Our manufacturing software generates G-code and toolpaths as a starting point only. You are solely responsible for verifying all toolpaths, speeds, feeds, and machine parameters before running any code on your equipment. We assume no liability for machine crashes, tool breakage, scrapped parts, or any damage resulting from use of generated code. See Section 7 for full details.
By creating an account or using any Service, you confirm that you are at least 18 years old, have the authority to enter into these Terms (personally or on behalf of your organization), have read and understood these Terms, and agree to be legally bound by them.
If you do not agree to these Terms, you may not use our Services.
Rearden Labs provides manufacturing intelligence software and services, including:
Our Services are designed to assist manufacturing professionals but do not replace professional judgment, proper machining practices, or safety protocols.
You must provide a valid email address to create an account. You are responsible for maintaining the security of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized access.
You may not use our Services if you are a competitor using the Services for competitive analysis, have previously been banned from our Services, or are prohibited by law from using such services.
You may delete your account at any time by contacting us. We may suspend or terminate your account for violation of these Terms, non-payment of fees, extended inactivity (12+ months), or as required by law.
Our Services may offer free tiers with limited features and paid subscription plans with additional capabilities and higher usage limits. Current pricing is available on the respective product websites.
Paid plans may include a free trial period. You will not be charged during the trial period. If you do not cancel before the trial ends, your subscription will automatically convert to a paid subscription, and you will be charged the applicable fee.
We may change subscription prices with 30 days' advance notice. Price changes will take effect at your next billing cycle. Continued use after a price change constitutes acceptance of the new price.
Prices do not include taxes. You are responsible for all applicable taxes, which will be added to your invoice where required by law.
You may cancel your subscription at any time through your account settings or by contacting us at info@reardenlabs.ai. Cancellation takes effect at the end of your current billing period.
Upon cancellation, you retain access to paid features until the end of your current billing period. After that, your account reverts to the free tier (if available). Your data remains accessible, but premium features will be locked.
If you file a chargeback or payment dispute, we reserve the right to immediately suspend your account pending resolution. Fraudulent chargebacks may result in permanent account termination and collection action.
You may use our Services for legitimate manufacturing business purposes, including analyzing blueprints and technical drawings, generating G-code for your own machining operations, planning and quoting manufacturing jobs, and contributing training data to improve our platforms.
You may not use our Services to violate any laws or regulations, infringe on intellectual property rights, upload malicious code or attempt to compromise our Services, resell or redistribute Service access, reverse engineer or attempt to extract source code, share account credentials with unauthorized users, exceed your plan's usage limits through automation or abuse, or use our Services for any illegal manufacturing activities.
CNC machining involves inherent risks including machine damage, tool breakage, personal injury, and property damage. The following disclaimers are fundamental to your use of our Services.
All G-code generated by our software is provided as a starting point for your review and modification. Generated code is NOT production-ready without your verification. You MUST review all toolpaths before running on any machine. You MUST verify speeds, feeds, and cutting parameters for your specific equipment, materials, and conditions. You MUST perform dry runs and/or simulation before cutting.
When using our Services, you are solely responsible for:
We make NO WARRANTY that generated G-code, operation plans, or any other output will produce correct parts, meet dimensional tolerances, or be appropriate for your specific application.
AI-generated content may contain errors, hallucinations, or inappropriate recommendations. Manufacturing conditions vary by machine, tooling, material, and environment. What works in one shop may not work in another.
BY USING OUR SERVICES, YOU EXPRESSLY ASSUME ALL RISKS ASSOCIATED WITH:
You agree to indemnify, defend, and hold harmless Rearden Labs and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including attorneys' fees) arising from your use of generated G-code or other outputs, any manufacturing defects or failures, injury or damage caused by running generated code, and your violation of these Terms.
You retain all ownership rights to blueprints you upload (which are processed locally and not stored), G-code you create or modify, data you input or generate, and training data you contribute (subject to license below).
If you voluntarily contribute training data (blueprint/G-code pairs, operation sequences, etc.), you grant us a perpetual, worldwide, royalty-free, non-exclusive license to use the training data to improve our AI models, create derivative works and trained models, and sublicense to AI providers for model training.
You represent that you have the right to grant this license, the data does not infringe third-party rights, and no confidential customer information is included.
We retain all rights to our software, algorithms, and code, our names and branding, our trained AI models and improvements, and documentation and user interface designs.
Any feedback, suggestions, or ideas you provide may be used by us without compensation or attribution.
OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
We expressly disclaim all warranties including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our Services will be uninterrupted, error-free, or secure, that generated outputs will be accurate or suitable for any purpose, that defects will be corrected, or that our Services will meet your specific requirements.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, REARDEN LABS SHALL NOT BE LIABLE FOR ANY:
This applies regardless of the theory of liability (contract, tort, or otherwise) and even if we have been advised of the possibility of such damages.
OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO OUR SERVICES SHALL NOT EXCEED THE GREATER OF:
The limitations in this section apply even if any limited remedy fails of its essential purpose. Some jurisdictions do not allow certain limitations; in such cases, our liability is limited to the maximum extent permitted by law.
These Terms are governed by the laws of the State of Illinois, without regard to conflict of law principles.
Before filing any formal dispute, you agree to contact us at info@reardenlabs.ai and attempt to resolve the dispute informally for at least 30 days.
Any dispute not resolved informally shall be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. Arbitration shall take place in Cook County, Illinois. The arbitrator's decision shall be final and binding. Judgment may be entered in any court of competent jurisdiction.
YOU AGREE TO RESOLVE DISPUTES WITH US ON AN INDIVIDUAL BASIS ONLY. You waive any right to participate in a class action, class arbitration, or representative proceeding.
Either party may seek injunctive relief in court for intellectual property infringement or unauthorized access to our Services.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Rearden Labs regarding our Services.
We may modify these Terms at any time. Material changes will be communicated via email or prominent notice on our Services. Continued use after changes constitutes acceptance.
If any provision is found unenforceable, the remaining provisions remain in effect.
Our failure to enforce any provision does not waive our right to enforce it later.
You may not assign these Terms without our consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
We are not liable for delays or failures due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, or infrastructure failures.
For questions about these Terms:
Rearden Labs
Email: info@reardenlabs.ai
Website: reardenlabs.ai
| Topic | Summary |
|---|---|
| G-Code | Starting point only. You must verify everything. |
| Your Responsibility | All machining decisions, safety, and quality control |
| Liability | We are not liable for crashes, damage, or scrapped parts |
| Billing | Free trial (where offered), then auto-renews |
| Cancellation | Cancel anytime; access continues through billing period |
| Refunds | No partial refunds; 30-day satisfaction guarantee on first payment |
| Your Data | You own your blueprints and G-code |
| Disputes | Illinois law, binding arbitration, no class actions |
By using Rearden Labs services, you acknowledge that you have read, understood, and agree to these Terms of Service.
These terms are effective as of December 23, 2025.